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SCAM ALERT: NYSEG and RG&E Report Customer Scams

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NYSEG and RG&E are warning customers of a new scam.

This time, scammers are calling customers pretending to be "consultants" and asking for personal information.

The companies remind people to never give out sensitive information over the phone.

Here are tips from NYSEG and RG&E:

  1. Ask caller for last 5 digits of account
  2. Be suspicious of emails if you are not subscribed to e-billing
  3. Do not make payments over the phone